In the Player Protection section, you have different Responsible Gaming options available that allow you to set limits and restrictions to control your gaming activity and maintain a safe experience.
These tools can be configured from your account and are designed to help you play consciously and responsibly.
Account Limits
The account limits allow you to set a daily session time limit.
Once the configured time is reached, you will not be able to continue gaming activities until the corresponding period resets.
Net Loss Limits
This option allows you to set net loss limits for your gaming activities. You can configure them for different periods, such as:
Daily
Weekly
Monthly
Once the defined limit is reached, you will not be able to continue betting until the selected period ends.
Deposit Limits
The deposit limits allow you to control the maximum amount of money you can deposit into your account, with limit options for:
Daily
Weekly
Monthly
Limit reductions are applied immediately. Increases take effect after a waiting period.
Betting Limits
With this tool, you can set a maximum limit for the total amount of your bets, both in:
Sports Betting
Casino
Limits can be set for daily, weekly, or monthly periods. Upon reaching the limit, you will not be able to place new bets until the corresponding period ends.
Withdrawal Request Cancellation
You can decide whether to allow or disallow the cancellation of withdrawal requests.
By disabling this option, you avoid canceling withdrawals once requested, which helps maintain greater control over your balance.
Activity Block
The activity block allows you to restrict access to specific products, such as:
Sports Betting
Casino
The block takes effect immediately and remains active until you decide to modify it.
Time Out
The Time Out option allows you to temporarily abstain from any betting activity for a set period, such as:
24 hours
7 days
30 days
6 weeks
During this time, you will not be able to play, and it is not possible to shorten or cancel the selected period.
Self-Exclusion Regulator
From this option, you can access the corresponding regulator to initiate a self-exclusion process.
Once the procedure is completed, you will not be able to access or place bets during the period established by current regulations.